Refund Policy

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Multifame's Refund Policy Explained

Your Satisfaction Matters: Unveiling Multifame's Refund Policy for Seamless Transactions

At Multifame, we strive to provide an exceptional experience for our clients. Our refund policy is designed to be fair and transparent. Kindly review the following details regarding refunds:

Refund Eligibility:

Refunds are available to clients at any time during the active subscription period, as long as there is remaining subscription time for the refund. We value our clients’ satisfaction and aim to ensure a fair and flexible refund process.

Calculation of Refund:

Once a refund is approved, it will be calculated based on the remaining time left in the active subscription period.

Clients are eligible for a 50% refund of the remaining time.

Processing Time:

Refund processing time may vary but generally takes up to 7 business days.

Refund Request Procedure:

To initiate a refund request, please contact our customer support via email at [[email protected]] or go to our business support page and fill the inquiry form.

Provide relevant details such as your business name, subscription details, and the reason for the refund request.

METHOD OF REFUND:

Refunds will be processed via the original payment method used during the subscription purchase. For payments made through PayPal, please be aware that Multifame is not responsible for any tax charges incurred by PayPal during the refund process.

Circumstances Not Eligible for Refund:

Refunds are not applicable to additional services, custom designs, or one-time fees.

Changes to Subscriptions:

Clients can make changes to their subscription plans (upgrades or downgrades) without affecting the refund policy.

Any changes will be considered in the calculation of future billing cycles.

Discretionary Refunds:

Multifame reserves the right to exercise discretion in exceptional cases not explicitly covered by this policy.

Contact Us:

For any questions or concerns regarding the refund policy, please reach out to our customer support team at [[email protected]].

Note: This refund policy is subject to change, and any revisions will be communicated through our website. It is advisable to review the policy periodically for updates.